No bots, no ticket queues, no runaround. Just a small team that genuinely cares — and responds within one business day.
Whether you have a billing question, a technical hiccup, or just want to share feedback — we're listening. For data privacy or media enquiries, see the email directory below. If you're in crisis right now, please call or text 988 — don't wait for a reply from us.
Talk to a real person right now — no waiting, no scripts.
Mon–Fri · 9AM–6PM ET
Write as much or as little as you need. We read everything.
support@emorapath.com
Send an emailWe'll write back within 24 hours — a real reply, from a real person.
For partnership inquiries, enterprise due diligence, or app store submissions — our canonical regulatory reference consolidates medical disclaimers, HIPAA-aligned practices, and legal documents at a permanent URL.
emorapath.com/safety
If yours isn't here, just ask — we genuinely don't mind.
Within 24 hours on business days — and usually faster. Live chat is available Mon–Fri 9AM–6PM ET if you need someone right now. Pro plan members get priority responses.
Not at all. Go to Profile → Subscription → Cancel Subscription. No fees, no guilt trips, no dark patterns. Your access continues until the end of your billing period.
We offer a 7-day money-back guarantee — no questions asked. Email billing@emorapath.com within 7 days of your first charge. Refunds land in 3–5 business days.
Use the form above, email support@emorapath.com, or chat with us in-app. The more detail the better — device, browser, and what you were doing when it happened all help.
Go to Profile → Account → Delete Account, or email privacy@emorapath.com. We permanently erase all your data within 30 days. No traces left behind.
We love hearing from organizations doing meaningful work. Visit emorapath.com/partners or email partnerships@emorapath.com. Compliance docs are at emorapath.com/safety.
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